Ozkonak underground city tours

It was best tour. Everyone should do this. It has covered all the point.

We're scammed and the tour that we got wasn't the one we booked. The pick-up was not the excepted (9:15/9:30) and we send a message to number on the reservation and they informed that the new pick-up time was 10:10. After 5 min in the bus we arrived at the first stop that wasn't on the itinerary. We informed the guide and asked to be taken to the right tour and it said that wasn't possible and that tour was the one assigned to us. We asked if it was possible to be taken back to our hotel and he said that it wasn't . If we want we can leave but on our own. Instead of goreme open air museum and kaymakli ( the reason that we choose this tour) we are took to pasabag , Zelve open air and a free underground city in the middle on nevsehir town. Besides that we booked an english tour and our tour was half turkish/ half english. We spent so much time just waiting to hear in an language that we can understand . It was a completly diferent tour from the one we booked and we could get this for a much cheaper price in other tours. Headout should take action with this partner and tour provider. Thank you.